Lancs general jobs

Customer Care Agent 14k 16k, Adlington Chorley

Date posted: Wednesday 25th June
Location: United Kingdom, Lancashire

BASED IN ADLINGTON, CHORLEY

My client are looking for intelligent individuals, with a mature attitude, who can bring empathy and their experience of life to ensure Debt Free Direct to continue to resolve our customers' debt problems. We would prefer candidates to have some call centre experience and industry knowledge.
To take inbound calls from people who have an Individual Voluntary Arrangement (IVA) and who may need advice and guidance during the life if the IVA.
To manage all incoming correspondence – email, letter and fax.
training will be provided
To demonstrate company values and business ethics.
To take incoming calls as presented by the company's telephony systems.To greet customers in a warm and professional manner.

CONTACT LAURA ON 08707774844 OR EMAIL A CV TO l.gorman@time-recruitment.com

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